Privacy Policy

Protecting your privacy is important to us. We hope the following statements will help you understand how we collect, use and safeguard the personal information you provide to us on our sites and at our facilities.

The types of information we may collect:

When you visit or any of our sister sites, Google and our web host will collect some basic information about your browser, operating system, the type of device you use, and the approximate amount of time spent on the site. This information helps us understand how visitors find and use our site and helps us to provide an optimal user experience.

We may also collect personal information about you when you fill out a contact form, join us as a member, or sign up for a newsletter or email campaign. 

How we store and share your information:

We use the personal information we collect for the purposes described herein or otherwise disclosed to you on our website.

For example, we may use your information to:

  • Operate and improve our websites

  • Provide and deliver products and services, process and complete transactions, and send you related information, including purchase confirmations, shipping alerts, invoices, updates, security alerts, recall notices, support, and administrative messages;

  • Maintain and administer your online account

  • Respond to your comments and questions, and provide customer service

  • Send you news and information about events, activities, offers, promotions, products, and services offered by Arch Ray Resort or our sister companies

 If you give us permission to send you marketing emails, we will use your email for that purpose, but we will not sell or share your email address with third-party vendors, agencies, or software providers. 

Consumer inquiries:

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in the emails or by emailing us at If you opt out of receiving such communications, we may still send you non-promotional emails, such as emails about your Arch Ray Membership account, purchases, or our ongoing business relations.

If your personal information changes, or if you no longer desire our service, you may correct, update, delete, or ask to have it removed by making the change on our member information page, emailing our team at or contacting us at 830-304-2900.

Protecting your information:

All the payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.